Amazon Finds

Amazon Find: Koroda Roll Up Dish Drying Rack

I’ve never been a fan of a countertop dish rack, they take up prime counter space and never look neat. However, having a dish drying rack would be really convenient, especially for a quick wash up in the morning. I always have my juice glass, and Dean has his Bialetti moka pot and cup. Having a place to put them would be great, without having to dry them and put them away.

One day I was browsing Instagram and saw this drying rack. Could it be the answer to my drying rack woes? I went on Amazon and read through the reviews, looked at the pictures, and thought for $25.00 US, Prime free shipping, and free returns, I had nothing to lose!

It arrived the first week of January, and we’ve been using it since. It is great because it takes up very little space, is easy clean, and is small enough that it doesn’t allow for clutter.

Lora’s Amazon Find Score: 5/5

Daily Happenings

Customer Service, Where Are You?

Today I received a notification from my credit card that a charge for my car satellite radio subscription was made. This payment is to renew my yearly subscription so I can listen to all the tunes I love without endless commercials. I wasn’t thrilled when I saw the amount, and know it has to be an error so I tried to contact the company. Their phone system alerted me they are not available on the weekend.

I thought it strange I hadn’t received a paper bill in the mail, no email to alert me the account was coming up for renewal, and nothing to tell me the amount had been increased. I was going through the site and saw a chat option, and thought that could be the key to get some answers.

Then I noticed our accounts, Dean and mine, were no longer linked. What? How is this possible? I tried and tried to access the other account, entering the Radio ID, the VIN, more and more information and each time told no.

I ended up clicking the chat button, I explained the situation about the accounts and the faceless voiceless customer service representative typed that they could resolve my issues. I then explained that Dean wanted to cancel the service in his car, and I would like to understand why mine had gotten so expensive. The representative immediately said how they would cut the price of the subscriptions in both vehicles, and I explained again that we were cancelling Dean’s service. I went on to say that I would welcome a discount on my account. On and on the representative typed, and again I said no thank you, please cancel Dean’s service and apply the discount to mine.

This went on a few moments more, and finally I had to type “Please Stop”. I again explained I simply wanted to cancel one membership, understand the billing of the other and be on with the day. The representative wasn’t hearing me, and I had to type that I didn’t want the representative to do anything to the accounts, that I will call customer service tomorrow.

It really did make me feel bad, because I know their job has to be difficult. Dealing with the public, taking care of account issues, trying to make everyone happy including the company who has them pushing services. I know the customer isn’t always right, but we should still be heard.

Customer service isn’t what it used to be.

Daily Happenings, Hickory Things To Do

Spring Fever Is Here

There is something about the first warm days in March that make me so happy. The bright sunshine, the cloudless Carolina blue sky, the warmth of the day making me forget the cold shivering of just a few weeks ago. Yes, I have caught spring fever!

The other day a few of us, from my office, made plans to meet in downtown Hickory. Tiffany and Brittany have also caught spring fever, and it was a perfect day to be outside. The place for us to meet and enjoy an afternoon would be under the sails on The Square.

I finished my real estate appointment early and arrived at The Square a bit before 2 PM. I was able to find a great table where the wonderful warm sun was peaking under the sails. I had my sunglasses, a magazine, and a bottle of water, and put my phone away. Quiet time in the afternoon is rare, and I was taking full advantage. I was just about finished with my mag when Brittany arrived, she too had just finished an appointment and brought her shrimp spinach salad to enjoy in the sunshine. We visited for a bit before Tiffany arrived, because her appointment ran long. Once she got there it was time for a bottle of white from the Hickory Wine Shoppe (on the square, they give wrist bands and serve at the table).

We sat there together in the warm sunshine laughing and talking, and before we knew it a couple hours had ticked away. It was time for us to go our separate ways and get back to our daily tasks of making dinner, doing paperwork, and getting ready for the next day.

Later I told them how great it was to get together, and how much I truly needed that time. There is something great about being around people who are positive, thoughtful, laugh easily, and share openly. Thanks Tiffany & Brittany for a great spring fever afternoon.